HOW TO SOLVE THE PROBLEM “YOUR STB IS BLOCKED CALL YOUR PROVIDER”

problem-your-stb-is-blocked

MAG:YOUR STB IS BLOCKED CALL YOUR  PROVIDER

If you are using an STB box and your screen displays this message:

“YOUR STB IS BLOCKED CALL YOUR  PROVIDER”

YOUR STB IS BLOCKED

 

Step 1: Click on the SETUP button or if you’re using the remote control press  * and OK

PRESS THE SETUP KEY ON YOUR MAG

 

Step 2: Click on “Network”YOUR STB IS BLOCKED THE SOLUTION

Step 3: Click on “Portals”

YOUR STB IS BLOCKED THE SOLUTION TO FIX THIS PROBLEM

Step 4: Copy on a piece of paper the Portal URLs in the following screen then delete all inputs:

YOUR STB IS BLOCKED THE SOLUTION TO CLEAR THE PORTAL

 

Step 5: Validate the configuration by pressing on the “OK” button.
Step 6: Restart the MAG box to apply the update.

Step 7: Repeat the steps one more time but enter the portal URL of your IPTV provider.

Step 8: Restart and check again.

 

If the problem persists, you will need to contact your IPTV service provider to solve the problem.

This problem may be caused by a Geolock, expiration of the access or a manual block from the IPTV service seller.

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